Do you have a minimum order quantity?
1 pcs sample is available. You are welcomed to place order to test our product quality and services.
Can you supply the relevant documentation?
Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.
What is the average lead time?
Sample within 3 days.
Bulk production is 5-15 days according to quantity.
What kinds of payment methods do you accept?
TT or Paypal, Western Union.
We are trade assurance supplier on Alibaba, you also can use trade assurance.
What is the product warranty?
12 months warranty time.
Do you guarantee safe and secure delivery of products?
Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.
What’s the shipping way?
We support express like DHL, FEDEX, UPS, TNT, DUP etc.
Also the sea ship or air ship as per customer’s need.
Do you support OEM / ODM?
Yes, pls let us know your detailed requirements then we can provide you the solution.